The online consultation service is provided to facilitate convenient communication between patients and qualified healthcare professionals. Please read the following information carefully before proceeding with an online consultation.
Online consultation is intended to provide medical advice, guidance, and follow-up through digital communication. Since the doctor may not be able to physically examine the patient, an online consultation may have certain limitations compared with an in-person consultation.
The doctor will provide medical advice based on the information, symptoms, medical history, reports, photographs, and other details shared by the patient. The doctor may recommend an in-person consultation, physical examination, diagnostic tests, or further evaluation whenever considered necessary.
If you are experiencing a medical emergency, severe symptoms, or a condition requiring immediate medical attention, please contact your local emergency medical service or visit the nearest hospital/emergency department immediately.
Patients are responsible for providing complete and accurate information regarding their symptoms, medical history, medications, allergies, previous treatments, and other relevant health information. Incomplete or inaccurate information may affect the doctor's assessment.
Any prescription, medication, investigation, diagnosis, or treatment recommendation will be made solely at the discretion of the consulting doctor based on their professional assessment.
Patients should follow the doctor's instructions regarding prescribed medicines and should not start, stop, or change medication without appropriate medical advice.
Patient information shared during the online consultation will be handled in accordance with the healthcare provider's applicable privacy and data protection practices. Patients are advised to use the official consultation platform and avoid sharing sensitive medical information through unauthorized channels.
Online consultation may not always allow the doctor to establish a definitive diagnosis. Further consultation, physical examination, investigations, or specialist referral may be required.
By proceeding with the online consultation, the patient acknowledges that they have read and understood this Medical Disclaimer and consent to receive medical consultation through the online platform.
If you have any doubts regarding whether your condition is suitable for online consultation, please consult your healthcare provider directly.